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Privacy Policy

Effective date: 2025-03-28

Updated on: 2025-04-14

This Privacy Policy explains the policies of Tosconova srl unipersonale on the collection and use of the information we collect when you access https://tosconova.shop/ (the “Service”). This Privacy Policy describes your privacy rights and how you are protected under privacy laws.

By using our Service, you are consenting to the collection and use of your information in accordance with this Privacy Policy. Please do not access or use our Service if you do not consent to the collection and use of your information as outlined in this Privacy Policy. This Privacy Policy has been created with the help of CookieScript Privacy Policy Generator.

Tosconova srl unipersonale is authorized to modify this Privacy Policy at any time. This may occur without prior notice.

Tosconova srl unipersonale will post the revised Privacy Policy on the https://tosconova.shop/ website

Collection and Use of Your Personal Information

Information We Collect

When using our Service, you will be prompted to provide us with personal information used to contact or identify you. https://tosconova.shop/ collects the following information:

• Usage Data

• Name

• Email

• Mobile Number

Usage Data includes the following:

• Internet Protocol (IP) address of computers accessing the site

• Web page requests

• Referring web pages

• Browser used to access site

• Time and date of access

How We Collect Information

https://tosconova.shop/ collects and receives information from you in the following manner:

• When you fill a registration form or otherwise submit your personal information.

• When you interact with our Service.

How We Use Your Information

https://tosconova.shop/ may use your information for the following purposes:

• Providing and maintaining our Service, as well as monitoring the usage of our Service.

• To contact you. Tosconova srl unipersonale will contact you by email, phone, SMS, or another form of electronic communication related to the functions, products, services, or security updates when necessary or reasonable.

• Targeted advertising. Your Personal Data will be used to improve advertising efforts that are relevant to your specific interests.

Third-party Sharing

Any third party we share your information with must disclose the purpose for which they intend to use your information. They must retain your information only for the duration disclosed when requesting or receiving said information. The third-party service provider must not further collect, sell, or use your personal information except as necessary to perform the specified purpose.

Your information may be shared to a third-party for reasons including:

• Analytics information. Your information might be shared with online analytics tools in order to track and analyse website traffic.

• Improving targeted advertising campaigns. Tosconova srl unipersonale partners with third party service providers to improve targeted advertising campaigns.

If you choose to provide such information during registration or otherwise, you are giving Tosconova srl unipersonale permission to use, share, and store that information in a manner consistent with this Privacy Policy.

Your information may be disclosed for additional reasons, including:

• Complying with applicable laws, regulations, or court orders.

• Responding to claims that your use of our Service violates third-party rights.

• Enforcing agreements you make with us, including this Privacy Policy.

Security

Your information’s security is important to us. https://tosconova.shop/ utilizes a range of security measures to prevent the misuse, loss, or alteration of the information you have given us. However, because we cannot guarantee the security of the information you provide us, you must access our service at your own risk.

Tosconova srl unipersonale is not responsible for the performance of websites operated by third parties or your interactions with them. When you leave this website, we recommend you review the privacy practices of other websites you interact with and determine the adequacy of those practices.

Contact Us

For any questions, please contact us through the following methods:

Name: Tosconova srl unipersonale

Address: Via Firenze,169 - 51039 Quarrata (PT) Italy

Email: contact@tosconova.com

Website: https://tosconova.shop/

Phone: +39 0573 72484

DEDICATED SUPPORT
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A DEDICATED CONSULTANT WILL SUPPORT YOU UNTIL THE DELIVERY IS COMPLETED.


Once your payment has been confirmed, we will contact you to arrange the delivery method and timing, ensuring a service consistent with the product’s characteristics and your specific delivery requirements.

For any further information, our Team is available from Monday to Friday from 9:00 am to 1:00 pm and from 2:00 pm to 6:00 pm at the following contacts:

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MEASUREMENTS CHECK
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CHECK ACCESS AND DIMENSIONS BEFORE ORDERING

It is essential to ensure that the furniture can pass easily through doors, corridors, staircases, or elevators. In particular, the width of the item must be less than the height of any door, staircase, or corridor it will have to pass through during delivery. The width, depth, and height of each product are clearly indicated on the website.

Before completing the order, the customer is responsible for verifying that the dimensions of the selected products are compatible with both the installation spaces and the access route leading to them.

RECOMMENDED PROCEDURE

  • Precisely identify the space where the furniture will be installed.
  • Check its dimensions on the website (width, depth, height).
  • Define the most suitable access route, from the point where the courier will arrive to the room or environment where the item will be placed.
  • Measure every door, corridor, staircase, or elevator along the route. If the furniture needs to turn a corner, also consider the distance between the door and the opposite wall.
  • Compare these measurements to the dimensions of the item to ensure a smooth and properly organized delivery.

For further information, we recommend consulting the Delivery Guide. 

In the presence of complex access conditions, apartments located on upper floors without an elevator or with an elevator that is not suitable, delivery may require a dedicated assessment. Please inform us of any delivery-related issues before confirming your order, so that we can properly organize the service.

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DELIVERY METHODS AND TIMES
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DELIVERY IN ITALY

These delivery options and costs apply exclusively to online purchases.

Street level delvery


This service is free of charge and includes street-level delivery via express courier.
“Street-level delivery” refers to delivery at the ground floor level, at the closest point to the entrance of the property accessible by the courier’s vehicle. The customer is required to assist the courier in unloading the packages.

Delivery + assembly


This service has a cost of €140 VAT included. Transport, assembly, and installation within the interiors are carried out by a specialized courier, in accordance with the product’s characteristics and the destination space.

Restricted traffic area or difficult to reach


At the time of ordering, please let us know if delivery will take place in a restricted traffic area (ZTL) or in a location difficult to reach by couriers, such as narrow streets, delivery time restrictions due to local regulations, or pedestrian zones. Within 72 hours of receiving the order, we will contact you to provide a customized delivery quotation. If the quotation is not accepted, the order will be fully refunded.

Pick-up at Tosconova warehouse

This option allows the collection of the purchased products at the Tosconova’s warehouses. In this case, transportation is arranged and managed by the customer. Tosconova provides support with the administrative formalities and documentation required for the collection.

DELIVERY IN EUROPEAN COUNTRIES
(excluding Italy):

Tosconova arranges shipment through the UE International Shipping service for deliveries to European countries (excluding Italy). Within 72 hours of receiving the order, you will receive a detailed quotation including the economic and operational conditions related to the delivery of the purchased items. If the quotation is not accepted, the order will be fully refunded.

DELIVERY IN NON-EUROPEAN COUNTRIES:


Tosconova arranges shipment through the International Shipping service for deliveries to non-European countries. Within 72 hours of receiving the order, you will receive a detailed quotation including the economic and operational conditions related to the delivery of the purchased items. Any customs duties, taxes, or local charges are excluded from the order value. If the quotation is not accepted, the order will be fully refunded.

DELIVERY TIMES


Delivery times range from 10 days to 8 weeks and depend on:

  • The shipping time indicated for the ordered products
  • The selected shipping method
  • The agreements defined between Tosonova and the customer.
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The living room rediscovered Tosconova Caroppi Romagnoli
The living room rediscovered Tosconova Caroppi Romagnoli
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